Making life easier

Our services

At Schmidt Groupe, quality of service encompasses the people who draw on their experience and expertise to deliver each project. Behind every interaction or every visit to the showroom, during every interior design or kitchen project, whether you are a professional or a private individual, there are committed, attentive and responsive teams dedicated to creating inspiring sustainable homes. Our sense of service is built upon a special and local sales relationship based on trust, simplicity and fairness that is tailored to every customer’s specific needs. During the sales relationship, our experts come to the customer’s property to gain a clearer understanding of their living space, movements, cooking habits, and so on. That’s the Schmidt Groupe service.

Listening to our customers

Undivided attention to every project

Whether you have a specific idea, a need or simply a desire to check out the latest styles, our teams will listen to you, ask questions and try to understand your lifestyle, your style and your household’s habits. Our thousands of designers are available in our showrooms to meet your expectations and approach each project with a blend of simplicity, inspiration and ingenuity. You will be pampered and most definitely the centre of attention. Our customers can count on our full support.

Supporting our customers

Our customer service team in Alsace provides dealers/partners and customers with an answer within 24 hours. Local contact from real qualified people directly associated with our production sites is key to reinforcing trust and enhancing satisfaction.

Each Schmidt Groupe subsidiary in Spain, Germany and the UK has its own customer relations team covering its territory.

Bringing projects within easier reach

Thanks to the financing solutions offered by our French partner Cofidis for our Schmidt and Cuisinellà customers, some €50 million of projects were financed in 2025. Now our customers can pay by credit card in 10 or 12 instalments. We want to bring our designs and solutions within easier reach and enable our customers to realise their projects while staying on budget.